Taking care of people is at the heart of Dolores Strieter’s 20-year career in
Workers Compensation. As a Claims Examiner, she provides compassionate
care and expert guidance in assisting claimants and clients through a
wide variety of workers’ compensation claims including those that are
complex or sensitive.

Dolores has always been an organized multi-tasker with strong
communication skills. On any given day, she is juggling several claims, corresponding with multiple physicians, policyholders and billing
specialists in order to resolve each case in a fair and timely manner.

Dolores’ success as a Claims Examiner is due to her strong analytical skills.
She specializes in processing highly complex and technically difficult workers’
compensation claims and has successfully resolved high exposure
claims involving litigation and rehabilitation.

Dolores consistently ensures that the ongoing adjudication of claims comply
with service expectations, industry best practices and specific client service
requirements.

When Dolores is not working, she enjoys spending time with family and
friends, attending concerts, and researching her Nordic and Celtic ancestry.

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Shana always had a passion for working with people. She is currently a Sales Support Specialist with SSD Alarm where she has worked for 22 years. She has held various positions for SDD, continually enhancing her skillset and advancing within the company.

Sheana specializes in providing advanced system solutions and customer service to one of the largest family-owned security and fire alarm companies in the nation.

Prior to her career with SSD, she worked in the bank industry for seven years. During her time there she developed her passion for helping people and quickly advanced into the position of Customer Service Supervisor.

When Shana is not at work, she enjoys being a wife and a dog-mom, camping in her vintage trailer and spending time with family and friends.

David Lopez is an Automotive professor at Fullerton College who instructs students in the repair of automobiles. David believes the work he does helps students gain knowledge in the technical area of the automotive industry that will help them provide for themselves and their families.

David graduated from high school and joined the Navy. He is a Vietnam Veteran and most of his enlistment time was maintaining the operation and repair of the ship’s boiler. This gave him mechanical skills that would be helpful in the future. He then attended college to study automotive technology and majored in Automotive Technology. One of the instructors saw great potential in him and offered him a part-time position teaching an Isuzu Industrial class.

He has worked in the automotive field for 22 years with General Motors car lines and trucks, Isuzu, Honda, Mazda, and Ford. He was offered a teaching position as an automotive instructor at Sonora High School where he taught for four years.

His reputation as a dedicated instructor brought him to the attention of Fullerton College where he was offered a part-time position and one year later became a full-time instructor. David has been a Department Chair/Coordinator and is now the senior automotive instructor with 24 years of teaching experience.

David is dedicating the last few years of his career to teaching, counseling and advising his students on career-paths to further their educational goals to the highest level.